Terms & Conditions
White Shark Guest House Policy
OUR POLICY
Cancellation
The guest can cancel free of charge until 30 days before arrival.
The guest will be charged 50% of the total price if they cancel in the 30 days before arrival.
It the guest doesn’t show up they will be charged the total price.
Deposit
The guest will be charged a prepayment of 50% of the total price after reservation.
Children and extra bed
All children are welcome.
One child from 0 – 3 years stay free of charge when using existing bed or in a child’s cot/crib.
One child under 6 years is charged ZAR250 per night when using existing bed.
Max number of children’s cot/crib in a room is 1.
There is no capacity for extra beds in the room
Check-in and departure times
Guests are requested to check-in between 2:00pm and 5:00pm.
Guests are welcome to check in earlier, but we cannot guarantee rooms will be ready before 2:00pm.
Later check-ins is not a problem, but guests must please advise us so that necessary arrangements can be made.
Check-out is before 11:00am on day of departure; however, luggage may be left with us after check-out and collected later in the day.